Fratelli's Bagel Express

I like this place. Foods good (its expensive, but so's everything in that area lets be honest). What I dont like is how they queue the customers. You have to wait down a narrow hallway to order, then while you wait for your number to be called theres no space. Its rough. Especially when they are busy. Everyones just crammed into the doorway and blocking the coffee and drinks etc. I don't even bother if its busy.

The owner is very nice & friendly, but 3.50 for a poppy seed bagel with cream cheese is a little ridiculous. Also, as I was waiting with two of my friends to get our order taken, the lady working (today, 6/5) screamed at us to form a single line. There was only 1 other man waiting. Very rude and unnecessary of her to speak to us the way she did. As someone who has worked in the restaurant industry, I'm disappointed and appalled at the lack of respect these workers have for their customers.

Pleasant enough staff, decent enough bagels. Nothing particularly outstanding. It's your normal neighborhood bagel spot, you know?

Great NY bagels that were really appreciated by this transplanted New Yorker. Great service as well.