Islandia Marriott Long Island

I want to thank the manager Melissa. I called the hotel and asked if they could bring up strawberries and wine i bought in the room,as a surprise for our 20th wedding anniversary. They told me no problem and Melissa would set it up. When we got there they set up the room and left chocolate covered strawberries a balloon and upgraded us. They went above and beyond. They helped to make our anniversary very special.

It is not very often when I think I owe the Manager and staff a excellent review but it is truly deserved in this case. I booked 2 nights initially at the hotel. The first night we were unable to arrive do to weather. Melissa was very kind and let us cancel with no charge. Thank you Melissa!
The nest night from the moment we entered the hotel we were treated with top notch service. It started when we were welcomed entering and the gentleman who checked us in was extremely polite and courteous. My room was large and very comfortable. We had only booked one night for a party of three but we all agreed we should stay for a week. The evening manager Joe was able to accommodate our request and we were planing on enjoying our stay.
Unfortunately our company changed our plans and we requested the next morning that the hotel cancel our stay of the extended period. Our request was granted! I was very pleased with all of the staff and the hotel.

I give all of the hotel staff the highest marks! Thank you and I will visit again.

All the Best!

Stayed July 2016

I really liked the hotel. The hotel was very clean. I liked the shuttle service to the metro. All of the employees were very nice and friendly Casey went out of his way for our stay
Always wanting to help you He gave us restaurant menus a found the area and recommended a few of them for us he helped us get a safe for our cash and helped us with the metro and which metro to take to get to NY and back. I thought he was outstanding in customer service I would defiantly stay at this hotel again.

The staff here is really really nice. I had a couple things come up, & spoke w the evening & morning shift & both were very very helpful & very polite. & they had hot cider & hot coco in the lobby last night & fresh coffee in the morning.
The room is comfortable & clean.
I've only eaten at the restaurant one, but don't really remember what I had.