Category: | Restaurant, |
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Address: | 207 NC-54, Durham, NC 27713, USA |
Zip code: | 27713 |
Website: | http://shikitasu.com/ |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 11:00 PM |
Saturday: | 11:00 AM – 11:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
I always enjoy going to Shiki. I find the food to very good and they have recently made some menu changes. The staff is also friendly and bends over backwards to provide good service.
We arrived at 7pm on a Wednesday evening and were seated immediately. Our server, Courtney was attentive and grabbed our drink order as soon as we sat down. We placed our food order within 10 minutes. Then, we watched everyone around us (including those who arrived after us) receive their food. At the 7:55 mark, Courtney returned asking if we wanted an app since the kitchen was backed up. At that point, frustrated due to the lack of communication, we asked for the check to pay for our beverages, and she agreed. She returned a minute later with our kitchen entrees which we obligingly took. The sushi we ordered came shortly after.
It was frustrating to see food and patrons come and go while we sat in the middle of the dining area just completely unaware of why our food was taking so long. I saw a couple who finished their first round of sushi after we placed our food order receive a second round of sushi before we got anything, despite placing their second order well after we had placed our initial one. We saw Courtney working incredibly hard, and our drinks were always refilled without even a request, but surely a wait time of close to 50 minutes after placing a food order should be addressed, or at least acknowledged.
The restaurant is beautiful and seemed well staffed, and I'm not sure if we just got lost in the cracks, dropped ticket, or what happened, but it left enough of a sour taste that it's unlikely we will return. Kudos to our server for really working to help us get out quickly once our food arrived.
You and boo can't agree on a restaurant, this is the pick for you. Amazing food quality, the portions are huge, and service swift. Give it a try, been regretting why I didn't go here sooner.
Delicious fresh sushi. Good value. Excellent service. Definitely worth going again. Highly recommend.
First time here and we loved it! Excellent sushi rolls. So many choices! Our server Marcus was wonderful. Can't wait to go back!