Twisted Sugar

Good cookies but opening week left a lot to be desired. I’m going to assume (and hope) that service will improve with time. Was disappointed with the level of service behind the counter. Several employees just stood there and never greeted us upon arrival. The large digital monitor on the wall is crammed full of menu items that are way too small to read. It would have been nice if someone would have acknowledged us and asked if we would like assistance rather than doing nothing behind the counter... literally. Once we figured out what and how to order, we ordered cookies and took them to-go not realizing until after we had left that we were charged $1.00 for a to-go container. Sure would have been nice for the unhelpful counter staff to have told us about this hidden charge. From a Belmont resident that wants you to succeed... please try to do better for your customers and train your staff appropriately. Thank you.

The BEST cookie and specialty soda shop around!!
Key lime cookie is one you don’t want to miss!!!

I have been very happy the several times I have been there. I love the variety of cookies and drinks, the staff is very helpful and welcoming, and it is so nice to have a unique bakery in our down town! I will for sure continue to stop by

This place is AMAZING!!! The cookies were so good and there are so many options to choose from. They were also so huge and big enough to share. There were so many different options for soda as well and so many different sizes to choose from. The staff is so amazing and so friendly they greeted me as soon as I walked in the door. The service was so fast I was able to be in and out in a flash. The prices were also really cheap to and it is a great place to take your family on a night out. I highly recommended this place.

Friendly staff. Really good cookies. They are super sweet.