The Inn at Crestwood

Beautiful setting and comfortable rooms but services are lacking. Staff didn't seem to know answers to simple questions like is restaurant and/or bar open.
One woman was very helpful when we checked in, but that was it.

Great Inn! Cottages look cute. I stayed in a 2 bedroom 3 bath suite. It was Awesome! It had a small kitchen, and bar area with small refrigerator/freezer and wine fridge. Huge deck with a view! Bedrooms were at opposite ends of suite. Beautiful living room with gas fire place, dining room, and breakfast area. Huge windows. It was like being in a treehouse! It was easy drive to hiking trails and vinyards. I went to see several waterfalls and did some wine tasting. Staff was warm and friendly, very accommodating. Only negative is pillows were flat, I like fluffy pillows. I can't wait to go back!

Located in the mountains right off of the Blue Ridge Parkway. We were on a motorcycle trip and loved the curvy road. Room had an issue so they upgraded us to a cabin. Very lovely, wish we had more time to spend at this stop. Dinner was fantastic, did was delicious and our server Chloe was phenomenal. We hope to come back on our next trip.

A gem with lots of potential. Beautiful mountain setting like being in a treehouse. However, the concrete walkways and decks need repairs and are hazardous with holes and limbs all over them. The entire outside needs TLC. The pool and spa are great. The rooms are clean however noisy. Ask for a high floor so there’s no overhead noise as others have mentioned. The restaurant is open certain days for dinner. We didn’t eat there but be aware there are no other restaurants without going 25 min on the curvy mtn rd. Breakfast was disappointing with muffins and bagels only. It’s frustrating that people want to travel and spend money but so many hotels are still in Covid mode with breakfast and room cleaning services. I’m glad I stayed here but will try another lodging next time. Crestwood, you need to go over and beyond to get repeat business. You have so much potential to be outstanding but instead I felt sorry for you and what you probably experienced as a business the last few years. Hope for better days ahead for you.

We had our wedding there this weekend. I read some of the negative reviews and I just want to say, we experienced nothing but perfection. They have done some remodeling. My bridal suit was amazing. The staff was friendly and helpful every step of the way. The food was delicious and was better than I could have expected. The chef was super accommodating to our guests allergies and food restrictions. All in all I would not have changed one thing. It was everything I hoped for and then some. Again, absolute perfection! Big thanks to everyone that worked so hard for us. I am one ecstatic bride and my guests (we had the whole hotel booked) all said the same thing. Nothing but good feedback.