Category: | Restaurant, |
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Address: | 2417 Elida Rd, Lima, OH 45805, USA |
Zip code: | 45805 |
Website: | https://www.donatos.com/locations/lima |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 12:00 AM |
Saturday: | 11:00 AM – 12:00 AM |
Sunday: | 11:00 AM – 10:00 PM |
Not bad, was taken care of by wonderful female manager in Lima Ohio!
Called to order and ordered 25 chipotle dry rub wings (they're amazing btw) only got 5 on delivery. Called back and manager sent the other 20 out and arrived within 20 minutes. Couldn't ask for better service or faster.
One on of my favorite pizza places !!! Always a great experience and DEEEELICIOUS !
Delicious pizza with lots of toppings covering the whole pizza, served to you very fast! Yummy food, always a favorite
First off Donato's pizza is great no matter if you have any customer service issues.
This location is clean, and has good parking. My wife ordered pizza online to pick up from this location. When I arrived' they had not processed my order or made anything. The manager found my order and began making my order. They didn't have any large dough ready so I received 2 medium sized pizzas in lieu which I was happy with. The food came out great, I just had to wait a little extra.
I am not sure if it was the company process of receiving online orders, or just an employee error, but the manager was genuinely apologetic about the error.
If you're on Elida road and you want pizza, definitely stop at Donato's.
***Update ***
Received a phone call from the franchise owner who was genuinely concerned about my experience. It's good to see businesses owners care about the success and reputation of their company.