Uno Pizzeria & Grill

Great lunch specials. Great variety of food. The gluten free crust is pretty good. The low carb cauliflower crust is amazing.

I haven't been a server, or cook, or a manager in a restaurant. While I'm sure the work is hard, the premise is simple; deliver a top notch customer experience. I want to thank everyone at this Uno Pizzeria for a great customer experience! It began with being greeted energetically at the door, being seated quickly at a very nicely located table, and 2 servers (one in training) introducing themselves. Like that they wrote their names on a napkin! Simple touch but it helped as I am terrible with names. The appetizer and pizza we ordered were both hot and fresh. While Uno is not Lou Malnati Pizza in Chicago, the Numero Uno pizza with its generous amount of meats and veggies was about as close to Chicago style pizza as Cincinnati offers. Delicious! To top off the customer service experience, the manager accepted our dated coupon (they certainly didn't have to) and offered us a to-go drink. Wonderful Goodwill! We will certainly be back because this restaurant earned it and we love Chicago style pizza!

Generally 5 star, but on our most recent visit our server was less than standard. The restaurant was not even close to crowded, and there appeared to be plenty of other help there... I'm not really sure what the deal was.
However, generally the food and service are both fantastic. This is one of our favorite spots. I'll definitely be coming back.

The waitress Debbie was amazing!! She made sure my family was taken care of and checked on us often. She made good recommendations on the food and drinks. She knew my kids were hungry and brought their food quickly and kept my husband's beer full. She may be the best waitress we have ever had serve us!!! I was sure to show my appreciation with a generous tip!