(August 25, 2020, 6:10 pm)
I want to take a moment and give credit where it's due. They have Mothers Day... They have Fathers Day.... but there is no Employees of Tim Hortons on Broadway Day and that my friends is a TRAVISITY! I have been consistently going to this location daily (with only few exceptions) for well over a year and that has nothing more to do than the service alone! Even if I know its lunch time and they might be out of my plain bagel at the moment instead of going to another location I still drive to this location because of the service and friendly staff. Its like talking to long lost family/friends. Most know my order and greet me with it as they see my car pull up to the speaker. Devon is wonderful, and so funny! Annette is so sweet and caring, I could go on and on about every single employee, its like they all fit perfectly at this branch you couldn't get a better group together to accomplish all that they do. Honestly (and don't tell my fiance this) When I've already had my coffee and ate at home I still drive to Tim Hortons without realizing it and as I put my extra creamer in my coffee I think to myself "this was a waste, but not totally because of the interaction I have with the staff" I hope that you pass this on to the owner of this location, the boss and manager as well because they need to know that its the extra attention and few seconds their employees take that make this location successful. If ever im in line and something looks to be taking a minute or 2 longer than normal I automatically think "I hope their a regular too or are about to be and someone's at that window making that person's day by taking those extra few seconds to connect on a personal level" ......
Seriously I could write a book! But my ice caps melting and my bagels getting cold, but honestly Ill pull out of this parking spot and pull back through the drive thru and ill PAY for a new order just because of the employees AND that right there is the STAFF every fast food/restaurant should have!!!
Thank you!