Nagoya Hibachi Express

Food is great, accuracy of our orders have always been great, going to pick up the order is where I seem to feel a little less satisfied with. Not in anyway putting down the establishment they really do a fine job. I'm just not sure if they're short handed and overwhelmed or maybe I just seem to order at bad times but it's the pick up part that brings my rating down just a bit.

LOVE the sushi room!!!!

So missed Nagoya 😢 tonight we went to check it out. Getting a reservation was very easy. Once we arrived server's were very attentive, order was taken nicely. Only problem was we ordered everything all at the same time, it came out at the same time. So next time which will be quite often we'll first orfer drinks then appetizers then main meal. However the food and service were awesome. We really missed the hot sake, it was so good. Can't wait to go back. 👍👌

We enjoyed the atmosphere The service was wonderful. The food was excellent. We had 2 small kids and 2 adults. The waiter was so kind and the cook made the kids a cute orange bear.

Food is good, but it isn’t what I remember hibachi from Nagoya tasting. It was a tragic mistake to close the original restaurant and bring it back by dividing it into two small “restaurants” with no sit down in this one and expect people to pay as if we are sitting there having shrimp flung into our mouths and some nice man is making jokes.
The Sushi Room is wonderful next door and I wish you could order from them for pickup. I think business would be booming in that place.

Gotta say I was pretty disappointed the first week that they opened the food was great everything was fresh as their opening progressed. However, I did go back on multiple occasions. The food quality went down exponentially my Calamari tasted like it was preheated in a Microwave. My hibachi steak dinner was cold the vegetables tasted like the frozen ones from Walmart. This is not a $30 worthy purchase for a single person yeah, the portion size is great with soup, ginger salad, Rice...that you have to pay extra for on top of your normal meal for Fried Rice but what is the point when the food just tastes mediocre. These are not the Hibachi chefs they used to employee but teens working their first job very disappointing.

**UPDATE**

Gave them a second chance and I am not sure what the sudden change was, but the food was fantastic! Just sad the entire situation I had to deal with. I showed up 5 minutes after it was complete and my food was "Already picked up" they proceed to call the person who picked up my food he complained and got a refund and got to keep my food..guess what I got. NOTHING I had to sit there for 15-20 min while they remade my entire meal. The second time around it also looks like they have cut down on staff and are using an actual chef as far as I can tell.

**UPDATE**
Went back and was offered a $30 gift card for my previous experience with the meal and service food this trip was absolutely delicious the service was very quick and the employee behind the counter makes sure to ask the person's name before they pick up the order from the pickup counter to ensure you get the correct order. Very pleased with how the return trip was I can now say I recommend eating here wish pricing was slightly cheaper but you're paying the same price as the food was with entertainment. And to go above and beyond and ask for a tip on a $30 meal for a single person still kind of absurd if you ask me. Overall food was great, service was significantly better 4/5 stars