Gionino's Pizzeria

I was there the day Todd Bollman came. It was so pathetic to see my colleague Todd act like such a child in public, I watched patiently as he screamed for Travis, who wasn’t there. The employees seemed to act as if it were normal and told me in confidence that Todd does this every couple of weeks. When I got on to see the review that Todd left, I was embarrassed for him because he proudly stated that he “invested” thousands of dollars in the pizza shop. What kind of a loser buys that much pizza.

If you want the whole story read the whole review........I have been ordering from this Gionino's since the early 2000's. Literally I have spent thousands of dollars here. Last night was 3rd time I have called since Travis the new owner took over & got put on hold without them even asking if the could put me on hold & they never picked back up. Then 2nd call they picked it up & hung up on me. So after Italo's took my order I stopped at the store on my to Italo's & yelled loudly 3 times from less than 20' for the owner Travis by name. Travis would not even turn around to speak to me. Louisville Gionino's has got the last dollar from me they will ever get. I want Ron & Becky back as owners...I live in Louisville but will drive to Canton. "Response to your response," I yelled your name 3 times. There was another customer standing beside me who raised his eye brows like "Wow I can't believe he won't even turn around", I was in your doorway to your kitchen & you were at the cooler/freezer looking at your phone. I was not quiet about it either as I was already mad. The biggest thing is that this is not the first time this kind of thing has happened. I understand when people are that busy things happen but your people that answer the phone need to be professional & apologetic when things happen. I even told your people about this not long ago & said that I would hate for the new owner to find out how the phones were being handled & it's not gotten any better. I hope this helps you get better. UPDATE WE ORDERED PIZZA & WINGS 4/6/2019 FOOD WAS GREAT! PHONE CALL WAS HANDLED WELL..... I have ordered several more times & Travis & co. are doing great I think... Great food & calls being handled better than probably any other pizza place in Stark county. They have made great strides.

The best party pizzas ever

Love the Pizza! A bit pricey...