Category: | Restaurant, |
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Address: | 11818 S Western Ave, Oklahoma City, OK 73170, USA |
Zip code: | 73170 |
Website: | https://locations.bk.com/ok/oklahoma-city/11818-south-western-ave.html |
Opening hours (Edit) | |
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Monday: | 6:00 AM – 11:00 PM |
Tuesday: | 6:00 AM – 11:00 PM |
Wednesday: | 6:00 AM – 11:00 PM |
Thursday: | 6:00 AM – 11:00 PM |
Friday: | 6:00 AM – 12:00 AM |
Saturday: | 6:00 AM – 12:00 AM |
Sunday: | 7:00 AM – 11:00 PM |
Tonight I pulled in and ordered over $35 woth of dinner between two seperate orders. As I was handed my drinks by the cashier/window girl, she asked me to find a parking space to pull in to between all of those vehicles she pointed at, to wait until my two orders were done. They'd bring them out to me. I then asked if it was going to be very long and she said, 'unfortunately yes. Because we only have two employee's in the back since we had some employee's call in tonight.
I then expressed that I'd prefer to cancel my two orders rather than wait [15-20] minutes for fastfood. The manager came to the window and took my cards and was just about to cancel when he opened the window backup and said, "I already have this food for both orders finished. Can I just put them in bags right now and send it all with you instead of canceling it"? I said of course! Thats all I wanted. He brought my food to me right away and we left.
I gave such a high mark because the manager handled my situation superbly. When he could have just cancelled both of my orders and sent me on my way and had one less headache.
New manager is great! Always smiling.gteat addition. Clean store. Friendly service
drive thru breakfast. delicious food and quick service! the 2 for 4 $ sandwich deal is a steal.