Category: | Restaurant, |
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Address: | 992 Southwest, US-97, Madras, OR 97741, USA |
Zip code: | 97741 |
Website: | https://find.shell.com/us/fuel/10014020-992-sw-highway-97 |
Reliable and friendly customer service
Yesterday we had a blow out on our small utility trailer. We pulled over immediately and saw that it was a mess. Walked over to talked to Josh that was working at the pumps . He had amazing customer service and said the tire shop next door might be able to help us . He walked over knocked on the door and introduced us. This is on a Sunday when everything was closed . Luckily Jose at Alfredos tire shop was inside working .
Later Josh came over to see if we were ok .
Thank you for having such great employees at this Shell !
Nice spot!! Surrounding area has a lot available..a cinema. Which is you never see near a truck stop....and wide choices of restaurants in walking distance.
The employees here go above and beyond what is expected. Come me hungry because the hamburgers are amazing. The pump girl loves those sports stickers they sell their and a perfect tip...