Jack in the Box

Some of the employees try hard to be good at the job, however they have an ice cream machine that is broke down or being cleaned more often than it is running, and they are consistently blocking the drive thru off with some vehicle on random days, while the app will still accept online orders and take money from you despite showing up and not being able to go thru the drive in and not getting any help calling the location since no person ever answers the phone. I ordered about $10 worth of food one night, paid thru my app for the order, drove all the way there only to find the drive thru blocked by a vehicle and no one answered the phone. Even after I emailed the corporate location and complained about the fact that the location was not only closed when everywhere online said it was a 24 hour location, but they also took the payment without actually giving me what I paid for even. I still have never received a call or email back, or a refund, or any reply from anyone at all regarding this issue.

Had the tacos and chicken sandwich and oreo shake. Every thing was very good. Except the dining area was HOT with no A/C🤬

I rarely choose jack in the box for dinner but it's what mom said sounded good so that's what's for dinner I go through jack in the box card declines new card no biggie did not have purse had to run home well instead went in to tap with my phone and that was a hassle all well all of the staff being amazing trying to help lets me take it I try to go back and pay and they had taken care of it made my night you all are amazing and your attitudes were awesome definitely will be coming back the manager is definitely doing something right great team you have:))