| Category: | Restaurant, |
|---|---|
| Address: | 2159 W Cumberland St, Lebanon, PA 17042, USA |
| Zip code: | 17042 |
| Website: | http://locations.popeyes.com/pa/lebanon/12828/?utm_source=Google&utm_medium=Maps&utm_campaign=Go |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:30 AM – 9:00 PM |
| Tuesday: | 10:30 AM – 9:00 PM |
| Wednesday: | 10:30 AM – 9:00 PM |
| Thursday: | 10:30 AM – 10:00 PM |
| Friday: | 10:30 AM – 10:00 PM |
| Saturday: | 10:30 AM – 10:00 PM |
| Sunday: | 10:30 AM – 9:00 PM |
Their fried chicken was much better than the well noted competition. It stayed hot to the last bite. Crispy without an overpowering flavor, not dried, but very juicy. For a fast-food establishment on this side of the Mason-Dixon line, "they done good."
Food at this place is not the issue, but the staff could use some customer service training and maybe learn on how to get your order right. We have visited this location 7 times, and on four of those visits our orders have been wrong. Today, they forgot to give us our fries. My wife order her sandwich without lettuce and guess what, it came with lettuce. It shouldn't be to complicated to get the guest order right. Is not that complicated.
Chicken was fresh, had a nice kick to it. Staff is nice, service was quick.
The only downfall is the place is dirty. Nasty bathrooms. For a recently built establishment it sure should look better than it does.
They offer quick and speedy service. Cashier was friendly, he took the time to explain the options they have for the family menu and their sauces. I'm not a Popeyes regular, so I was at an lost when he mentioned they had sauce option. Good to know. The sweet heat sauce and %@$# sauce is my go to from now on! Oh, before I forget, inside smells of their delicious biscuits and it's a damn good smell.????????. Only complaint or warning I'd say is the surrounding area is tight so pay attention when driving in here, especially if the parking lot is full.
The place was very well staffed for dinner time, about 8 employees, and it was clean too. This seems to be a new facility. I ordered 5 spicy chicken strips with green beans and a biscuit. It tastes so good!! It was served very quickly (within 2 minutes). I saw that the staff was hustling in the back and I appreciate that. Parking was convenient and the location is great! I will spread the word about thos Popeye's Chicken. I will definitely return to this location.