Fez Moroccan Restaurant

Fez has long been my favorite restaurant for a decade or more because of the elaborate service and incredible food. Upon arrival we were told there was no hot tea (even tho we had hot tea at the end of the meal). They did not offer to wash our hands. The salads were bland and carrots under cooked. After waiting an incredibly long time. The bastilla was just basically scrambled eggs which lacked the texture and depth of flavor that I had experienced previously. The chicken and meat courses were great as usual. The couscous and veggies was dry, flavorless, and basically inedible. They didn't provide fruit and the baklava had a very strange taste to it. They did not offer us a towel to wash our hands or rose water at the end and the price was higher then it had been previously. I don't know if they changed the chef or owners but this experience was very lacking. I am giving this place a 3 because of the times I had previously.