Category: | Restaurant, |
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Address: | 21 N Susquehanna Trail, Shamokin Dam, PA 17876, USA |
Zip code: | 17876 |
Website: | https://locations.pizzahut.com/pa/shamokin-dam/21-susquehanna-trail |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 11:00 PM |
Saturday: | 11:00 AM – 11:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
I really enjoyed the pizza buffet, the establishment had a lot of variety. Not crowded and Good food and staff
Wonderful pizza. We love that they now deliver to Sunbury. Delivery was less than 1/2 hour with cooking. Great app with points towards free pizza.
Lots of specials to choose from to help satisfy every party size! Very friendly & quick service! The salad bar was fully stocked with tasty fresh product! They even had a bandaid to help my son after a tragic finger nail biting accident!
The weekday Lunch Buffet for $6.99 is one of the best bargains around. Good pizza and a small but tasty salad bar included.
The problem with a majority of these places is that they are forgetting the very first two rules of any customer service industry position:
#1) The customer is always right
#2) The customer comes first
We had been here the weekend prior to this visit and had a wonderful experience. However, THIS particular weekend, we had a server and a manager treat us as though we were completely unreasonable simply because one member of our group of four wanted to buy a two-liter of Dr Pepper instead of a fountain soda. Why? Because they had absolutely no other drinks that we acceptable. Sorry, but quite simply, I hate Pepsi products; can't stand them. Many places, if they choose Pepsi for their fountains, have Dr Pepper as an option on it; this place does not. However, they do have cold two-liters of it. We were told that, because it was (supposedly) cheaper to get the two-liter, that it wasn't allowed. Now somebody please explain to me how a two-liter for one person costs less than a glass of soda with free refills..? Please? I'll wait.. All three other members of the party bought a fountain drink. Meanwhile, the server and manager made a huge production and scene of this whole affair. The weekend prior, they couldn't get our pizza sauce to thaw so they asked us if we were okay with them substituting a comparable sauce to which we agreed; it actually wound up being better that way. Also, not one word was said about the two-liter chosen. An all-around courteous and wonderful experience. If I knew employee schedules, I'd visit regularly still. However, since our last horrible experience, we have not been back at all. Long story short, it's hit or miss this location to say what type of experience you'll have. Could be fantastic; could be ridiculously horrible and a disgrace to customer service standards.