Tasty Crab House Aiken

I had dinner with my family at this restaurant last night. They offerded delicious food and excellent service, we are all satisfied and plan to visit again.

We had been waiting for them to open and were surprised when someone said they opened today so we decided to go for dinner. There were a lot of cars in the parking lot so we thought there might be a wait but, we were seated immediately which was nice. The place was very clean and spacious. Our waitress was very nice when she took our order. The menu was good and the prices were reasonable. Here’s where we take a little turn. It took about an hour for us to get our food, the waitress never came to check on us or bring us refills even though our cups were empty. We saw numerous people get up and leave before they got their food because the wait was so long. When we finally got our food, the waitress noticed our cups and said she would bring us refills. Thank goodness because we needed them but also my mom is supposed to drink something with every bite of food due to a medical issue she has. We ate and enjoyed our food. It was hot and seasoned very well. We were about done eating and still no drinks. I asked the waitress when she was walking by and she said ok. We waited and waited. She passed by us a couple more times and still no drinks. I stopped her another time and she said” they didn’t bring your drinks?” I’m not sure who “they” were but, I assured her nobody had brought our drinks and we hadn’t had any refills since we got there. She immediately brought our drinks and then our check.
Nice place, good parking, very good food at reasonable prices but, the service needs some work. It wasn’t packed & there were plenty of floor staff so there was no reason why each table shouldn’t have been attended to in a timely matter or had empty cups.

Myself, my daughter, granddaughter & great-granddaughter went for dinner. The food was good & reasonably priced. However, service was not good at all. We waited about an hour for our food to come. The waitress never came back to ask if we wanted drink refills. When my daughter finally asked for refills it took her awhile to come back. There is no shortage of wait staff there so that was not the problem. I don’t know about the kitchen staff. The restaurant was not full when we went in so that was not the problem. We saw some tables get tired of waiting and leave. Definitely would not recommend to anyone or go back again.

New favorite place in Aiken

Can’t wait