O'Charley’s Restaurant & Bar

The last few times I was there went like this:

The last time was my dad's birthday and the waitress was good and the food was good. No problems.

Then the next time we went was with my nephew and my brownie was burned on the bottom. The manager gave me another, free of charge. No more problem.

Then the other time we went it was one waitress who basically ignored us,as if doing her job was an inconvenience to her. Then when the bill came, she brought back one dollar less than she should have. Big mistake. We complained to the manager, got it back, and she got nothing. Food, still good. That girl is gone now, so also good

The staff is always very friendly here, but the hostess really needs training. Waited for 20 minutes with many open tables only to be sat at a table that was the same size as others which had been empty the entire time. The food is good and fresh as well, but some items weren't done correctly. Steamed broccoli came out completely raw and dry, for instance. They happily corrected it, but of course you end up having to wait on these small things and all that time adds up to a longer than needed visit.

Enjoyed my service. We had a waitress by the name Deidre. She was great. She didn't even have to write our order down. She remembered everything. Best service I had in a long time. I will definitely be back!!!

I have been here several times. I always enjoy there food but wish they had more vegetables to chose from. The waitress was fantastic as usual. Little to much vinegar in the coleslaw for me. I certainly will continue to go there.