Panera Bread

Very clean space, plenty of seating, easy dedicated parking. One star off because their craft beverages were either low or out and were not replaced while I was there. And my sandwich was kind of sloppily made. It was tipping over and the ingredients were not all in the bread so it made it a bit hard to eat.

Outstanding!!! The BBQ Mac n cheese is a must. If you're not in the Panera club, join and get a yummy pastry on the way out. John at the register was extremely nice and helpful. That's not always the case for Panera but John rocked it!

I rarely ever leave reviews, but I’m absolutely compelled after the experience I had today. I ordered two dozen mini cookies for nurses at a local hospital taking care of my mother post-surgery. After picking them up and arriving at the hospital, I realized I had only received one dozen. I called and spoke with a manager (Eric, I believe), and without hesitation, he assured me they would correct the mistake.

Later that afternoon, I stopped by to pick up the missing cookies. Shawn, the evening manager, kindly noted they were out of mini cookies and offered me full sized cookies in their place. I was expecting maybe six full sized to replace the dozen mini cookies, but nope. He enthusiastically filled a box with twelve - then even added one more for good measure.

Oftentimes in this day and age, customer service experiences are less than lackluster, but I was blown away by how kind and professionally I was treated. After a long and emotionally stressful day for me personally, this interaction was a beautiful reminder that a little kindness goes a long way. To be perfectly honest, I was so moved by the generosity that I cried once I got back to my car. Thank you to Eric and especially to Shawn for not only fixing the issue, but also for brightening my day!

Always good. Autumn squash soup is a favorite. One oops when wrong soup put in a rapid pick up order and had to go back to fix it. Rapid pick up normally works great.