Category: | Restaurant, |
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Address: | 3419 Lebanon Rd, Hermitage, TN 37076, USA |
Zip code: | 37076 |
Website: | https://locations.wendys.com/united-states/tn/hermitage/3419-lebanon-road?utm_source=Yext&utm_me |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 12:00 AM |
Tuesday: | 10:00 AM – 12:00 AM |
Wednesday: | 10:00 AM – 12:00 AM |
Thursday: | 10:00 AM – 12:00 AM |
Friday: | 10:00 AM – 1:00 AM |
Saturday: | 10:00 AM – 1:00 AM |
Sunday: | 10:00 AM – 12:00 AM |
This Wendy's location has really improved in the last year couple of years. I went through the drive thru at this location a couple of years ago and the employees were extremely rude and unhelpful. The food was cold and thrown sloppily together. In addition, part of my order was wrong. I stopped going to this location for those reasons, but decided to give it another try this past week. The lady at the front counter was so friendly and helpful. She thanked me for my order. I received my order, which was one of the jalepeno cheeseburgers, chili, and a drink, in a very timely fashion. The chili and the burger were both hot and fresh. Both were very tasty. I dined inside the restaurant and while eating a manager came by and asked me if everything was ok and if I needed anything else. I was extremely impressed with the quality of the food and the service. It is the exception rather than the rule, that I receive all of my food hot and fresh at a burger restaurant. It is very rare that I receive this kind of service at a burger restaurant. This location has most assuredly improved many times over from my visit a couple of years ago. I'll definitely go back now about every week or so as I like Wendy's burgers.
Burgers were hot and fresh. Cheese was melted and dripping a little around the edge of the bun. The fixings were garden fresh. Impressive.