Category: | Meal delivery, Meal takeaway, Restaurant, |
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Address: | 930 W Poplar Ave Suite 1, Collierville, TN 38017, USA |
Zip code: | 38017 |
Website: | https://www.marcos.com/ |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 10:00 PM |
Tuesday: | 10:30 AM – 10:00 PM |
Wednesday: | 10:30 AM – 10:00 PM |
Thursday: | 10:30 AM – 10:00 PM |
Friday: | 10:30 AM – 11:00 PM |
Saturday: | 10:30 AM – 11:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
Have ordered 2 times over that last 2 weeks and I am very impressed with not only the food quality, but the attitudes of the employees. I spoke to Mark twice when calling in and I feel like I am valued as a customer and was Thanked Each and Every Time for my business. I highly recommend this location and it's team!!
Just got an order of cold pizza and virtually every order was wrong. Called to rectify and they didn’t answer the phone. For 30 minutes! Germantown restaurant manager had to step in to help.
Edit 2.0
They were going to bring out the items to correct the order. Two hours after we placed the order.
Meanwhile the food was still cold and no one ate together. They never did.
My wife called back today. The manager apologized profusely and admitted they should’ve done better. He also admitted he recently took over from less than stellar previous management. A bit of fixing to be done. Bravo for honesty.
He then comped the bill AND credited our account for next time. Bravo for customer care.
That’s how you keep and gain customers. This is now a 4 instead of 1 star review. Thank you very much.
Very good pizza without crust! Filling and flavorful.
Great pizzas and Calzones. Friendly service also.