| Category: | Restaurant, |
|---|---|
| Address: | 930 Highway 51 N, Covington, TN 38019, USA |
| Zip code: | 38019 |
| Website: | https://locations.eatatjacks.com/jacks-2ed4449d669b |
| Opening hours (Edit) | |
|---|---|
| Monday: | 5:00 AM – 10:00 PM |
| Tuesday: | 5:00 AM – 10:00 PM |
| Wednesday: | 5:00 AM – 10:00 PM |
| Thursday: | 5:00 AM – 10:00 PM |
| Friday: | 5:00 AM – 11:00 PM |
| Saturday: | 5:00 AM – 11:00 PM |
| Sunday: | 6:00 AM – 10:00 PM |
The food was pretty good we had to wait on some stuff but the staff was completely unorganized if it wasn't for the lady at the front counter making sure we had everything our order would have been completely messed up.. they need some kind of management up there that's going to take control and make sure everybody's doing what they're supposed to do and things are taken care of.
So I want to give it 3.5 stars. We ordered online and it told us it would be ready in 10min. Which it was, but there are no pick up spots and the lobby is closed. So 45min later we finally got out food. The fries were stone cold, but they brought us some fresh fries so no big deal. We ordered seasoned but oh well. The Mac and cheese was still hot, but the sandwiches were lukewarm. We put them in the toaster oven when we got home though and they reheated just fine. Tastes like Wendy’s lol. Will probably go back and some point but not during a rush. Needs more employees and pick up spots/open lobby.
I have been a few times. So far my order has not been correct 3 times. They have told me on a couple occasions they are out of things. However, the food that I do have in the bag is always hot and fresh..
The chicken was great, the burger wasn't that great. I ordered online they forgot my mash potato's we got a family meal the chicken strips could have been bigger for the money. Other than that it was awesome.