Category: | Meal delivery, Meal takeaway, Restaurant, |
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Address: | 1844 W McEwen Dr #120, Franklin, TN 37067, USA |
Zip code: | 37067 |
Website: | https://www.firehousesubs.com/locations/tn/cool-springs |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 9:00 PM |
Tuesday: | 10:30 AM – 9:00 PM |
Wednesday: | 10:30 AM – 9:00 PM |
Thursday: | 10:30 AM – 9:00 PM |
Friday: | 10:30 AM – 9:00 PM |
Saturday: | 10:30 AM – 9:00 PM |
Sunday: | 10:30 AM – 9:00 PM |
Clean environment and friendly service. Good is great as well.
First thing there were piles of trash throughout the store while employees sat at the window bench playing on their phones. While one employee was on the phone at the register there were three others who never even acknowledged us as we walked in or anytime during the visit. After a few minutes the cashier was able to get off the phone and wait on us. The food was wasn’t Firehouse satisfactory. The Mac N Cheese was cold. The ham was so dry. I had to go back request the fire hats that come with the kids meal. Just not like my usual Firehouse visits.
Really great food, the service could be improved a bit though.
Some of the staff were friendly, however one girl stocking the chips nearly hit me with the box and then acted inconvenienced that I was placing an order and had to stand where she needed to be to put chips out. Also, the two guys making the subs were joking around and trying to do tricks so it was taking a while to get food.
Food was great as always. A good sandwich that is different enough from "the standard". A fair amount of meat is provided without having to pay the upcharge that other restaurants charge. The mustard they use is very tasty and adds a special touch (and I don't normally like mustard!) This location is a bit busy during weekday lunch hour, but the short wait was worth it. Clean. Friendly employees.