| Category: | Restaurant, |
|---|---|
| Address: | 3401 W Stan Schlueter Loop, Killeen, TX 76549, USA |
| Zip code: | 76549 |
| Website: | https://locations.arbys.com/us/tx/killeen/3401-w-stan-schlueter-loop.html |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:00 AM – 11:00 PM |
| Tuesday: | 10:00 AM – 11:00 PM |
| Wednesday: | 10:00 AM – 11:00 PM |
| Thursday: | 10:00 AM – 11:00 PM |
| Friday: | 10:00 AM – 11:00 PM |
| Saturday: | 10:00 AM – 11:00 PM |
| Sunday: | 10:00 AM – 11:00 PM |
Good customer service, let’s just hope it holds up lol. Update....went there last night and ordered chicken bacon Swiss and all I got was a small chicken sandwich with no bacon and no Swiss.
So, I visited this location at 9:59 pm and had the pleasure of being helped by a kind woman named Adrian. She was super patient with me as I couldn't see the menu. I asked if the lobby was open and she was even willing to allow me to place my order inside; even though it was one minute until the lobby closed. It is rare in my experience to visit a fast food place and have someone not treat me as just a number. Adrian made sure my food was fresh. She even asked me about something pertaining to my order that I didn't even think to ask her about. In customer service industries I learned the customer is usually right. Well in this situation, I think Adrian should be recognized for her demeanor and service quality. Maybe even a raise.... =) The crew that was staffed tonight was also appreciated, my Reuben was definitely on point.
Super friendly!!! Little Moe was the sweetest person and probably the nicest fast food employee I’ve ever dealt with