Taco Bell

I love this taco Bell I drive past two that's closer to me to come here because of the service.

My ???? daughter ordered her food & the (male) cashier decided not to mention they were out of ice when he gave her a cup of hot soda with no ice. Smh.... Don'tcha think you should've relate that message to the customer during the time of taking her order so they can expect a hot fountain drink. ????‍♀️ Other than that.... she enjoyed her food. ????

This is my grandsons favorite treat. Happy Hour at Taco Bell. The dollar drinks and Beefy Frito Burrito. They have some new employees and you can tell the difference in service. Much better. The prices are not bad and the food is made to order.

I know they have received a lot of negative reviews in the past few weeks, all of them may be deserved. They did mess up my order last week but I do want to commend shift manager, Cesar. My order was wrong, I noticed once I made it to work at Memorial Hermann. He took down my name and when I went back a few days ago he provided me with the forgotten item and a refund on it. He was very courteous and helpful. The only thing I do not agree with is him blaming the employee for messing up order when I called. As a leader, take the blame yourself and deal with the employees accordingly behind the scenes. But besides that great job solving the problem and good customer service on his behalf. There is obviously something skewed within the company for all the recent negative complaints and for my incomplete order, so something needs work. There was a wait. Food was hot. Workers were polite but my order was imcomplete. But good job to you Cesar, I am confident you will get the workers on your shift to be more successful.