Potbelly Sandwich Shop

Love the malt shakes, sandwiches, and food in general. Staff is really cool and welcoming. Bryce and melissa made me some awesome food, thanks guys!

The sandwiches are great. The amount of selections of what is inside the sandwich are little. The decoration of the restaurant is old and I know how Potbelly started their business, but they should upgrade their game to compete with other competitors. I have tried it in Dubai and it tastes much better. The restroom soup and napkins are not working and the sink is in bad condition. They need to work on cleaning the restaurant more often. The prices are a bit high. That's why it is usually not crowded.

Use Pocket Points!!! You'll get several great deals at this location. I absolutely love the service, there are awesome people there that ask how you're doing, so make sure to do your part and treat them well. Good quality food and fair price for a fast food joint.

We visited on a Sunday afternoon and it was pretty empty inside. Staff was not very friendly. I've had better sandwiches. My boys loved their meatball sandwiches and that is where the 3 stars come from. We don't live close so driving to the Northgate location can be a chore. Customer service could really use some work.