Category: | Cafe, Restaurant, |
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Address: | 170 W Campbell Rd, Richardson, TX 75080, USA |
Zip code: | 75080 |
Website: | https://www.mcdonalds.com/us/en-us/location/TX/RICHARDSON/170-W-CAMPBELL-RD/12709.html?cid=RF:YX |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Over the years I’ve become used to average customer service from fast food locations. I know people in fast food industry work long hours for low pay so I understand when customer service is below standard. However, earlier today I had an excellent experience at this McDonald’s with employee by the name of Danna N.
It was a simple matter of asking her if she had a ketchup in a cup so my three year old doesn’t get it all over his clothes and my car. Instead of being told “NO”, Danna N. asked to wait in a designated parking spot and a minute later she brought it out for me and asked me if there was anything else she could do.
People who get paid much much more to do their job don’t provide this level of customer service. I hope this location’s store manager takes note of this review and at least tells Danna “Thank you for going above and beyond”.
Thank you Danna N.
Kept quite clean for a fast food restaurant. Modern look on the inside. Food took quite some time to be made, however, food was fresh
I happen to go there at night and the staff is professional. They always prepared my order correctly and listened carefully. Good seating arrangement, easier to get in and out with a car. It also has a new kids play area.