| Category: | Restaurant, |
|---|---|
| Address: | 12221 Rojas Dr, El Paso, TX 79936, USA |
| Zip code: | 79936 |
| Website: | http://www.vivaburritos.net/ |
| Opening hours (Edit) | |
|---|---|
| Monday: | 6:00 AM – 4:00 PM |
| Tuesday: | 6:00 AM – 4:00 PM |
| Wednesday: | 6:00 AM – 4:00 PM |
| Thursday: | 6:00 AM – 4:00 PM |
| Friday: | 6:00 AM – 4:00 PM |
| Saturday: | 6:00 AM – 3:00 PM |
| Sunday: | Closed |
There food is really good. I would of loved to give them 5 stars but there customer service is really bad. I usually go through the drive thru and the 2 ladies that usually service the window have no manners. Not even a good morning or a smile. I believe that if your not happy working at any place then it's time to look for another job. Hopefully this changes or they will lose on alot of business.
The brisket burritos are really good here. Has a good variety of burritos and tortas. Only downfall is that they only take cash. The bright side to the "cash only" is that their prices are a bit lower than other burrito places.
This place really does deserve 5 stars, the food is phenomenal. Sometimes it is hit or miss but most of the time, it's really good. What keeps from scoring this place higher is the staff. The ladies always have the worst face; it's like they hate their jobs but need the money. They do not have manners, no thank you. They seem to be bothered by having to attend to customers and prefer to be socializing with other staff members. One thing that does stand out in a great way is that the owner or manager is ALWAYS doing something. He is not the type to sit in the office, he throws the trash, checks the bathrooms and wipes surfaces. Bet he could run it better alone without all the mean mugs making the atmosphere so uncomfortable. We keep coming back cause the food is worth the title of award winning but those ladies' attitudes sure as hell are not.
Great tasting burritos and Agua Fresicas. Service is fast. Down side --Cash Only, but ATM on the premises.