Subway Restaurants

Store was nice and clean. Excellent customer service!!

The restaurant is really clean. Which is great! However, my last 4 visits have been disappointing due to the taste of the food. The cucumbers, tomatoes, and spinach have proven to be bad picks here. Subway markets the ingredients as fresh, but not so at this location. The spinach has been wilted on multiple visits and the cucs and tomatoes tasted like they were bad. My last visit resulted in spitting out a portion of the food (yes, it was like that). :-/ If efforts are not made to serve fresh here, I will not return. I already have friend who will not return. Sorry Subway.

I just have to say out of the times I’ve been to this subway (I work In the same shopping center) today was the first time I’ve experience true customer service thanks to Isaiah & Major. From the moment I walked In they greeted me with a smile in their face and they looked like they enjoyed working there. There should hire more people like them there.

It was 9:51 pm today when I entered the subway restaurant at 811 S. Mason. The guy at the counter told me they were closed even though the large sign at the door displayed Open. I left. Then I drove past this subway on Grandpark and wanted to try my luck even though the time was now 9:57 pm. To my surprise, the counter lady agreed to make a sandwich when I mentioned that there wa s still a minute left. Eddy, her helper promptly made the sandwich for me and I was in and out in less than 3 minutes. This is called ultimate customer service. Very pleased with them both. Employees like them need to be a acknowledged. I told them I will leave a feedback and here it is.