Common Bond On the Go

Came here for a quick snack & coffee. Very convenient location, especially if you’re biking. They’re Frozen Bond drink is like a coffee Frappuccino, very sweet but tastes amazing. The lady who worked there suggested to mix it half & half with the Nitro Cold brew and it was a perfect blend! Perfect coffee drink for a hot summer. And I don’t even need to mention their desserts/pastries & breads since that’s what they are known for.

Bakery: Common Bond is a local bakery chain that makes Eurocentric and American baked goods. My personal favorites are their macaroons, their mocha mascarpone, and their chocolate croissant. They are best known for their colorful branding and busy brunch line. The workers are polite, knowledgeable, and patient with their customers. Prices are $$ it’s not cheap but it’s also not expensive.

Environment: cute to-go shop with a small waiting area and about 4 sit down tables. Pastries are displayed in glass case much like other locations. They have a cute baked goods mural on the back wall.

Pros: quick, close to where I live, had a large selection, everything is fresh and tasty

Cons: a bit noisy with the register so close to the back of the house, they are getting used to the new quick service format, tables make it cramped, the other patrons can be exhausting

General feedback from the opening:
-May need alternative way to process to go orders during rushes
- 4 tables chosen for inside restaurant seems space inefficient and crowded (high tops or space saving choices would be better)
-the cashier area is very noisy and it’s hard for the cashier and patron to speak especially with the splash guards and masks
-needs clearly defined pick up/waiting area
-having a sample size for beverages displayed would be helpful
-footprints on the floor for 6 foot covid19 distancing are a foot away from eachother (because the line snakes around)

-heights patrons are the worst. Today while getting my order the other patrons were insufferable: one lady lectured the cashier for 5-6 minutes after her order was in her hands on the proper sequence to put her breads in the bag ???keep in mind with the masks, plastic guard, and kitchen no one can hear anything. The next patron was upset that her 16 oz coffee was 16 oz ??? but wouldn’t let the manager fix anything. Outside of the store, a pickup truck cut the whole line by forcing his way in through a different entrance. If the owners see this review, give this manager and cashier a bonus or extra something. They were professional, prompt, and friendly DESPITE the behavior of the patrons. That cashier working morning shift on 5/22 is a saint.