Category: | Restaurant, |
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Address: | 9029 Spencer Hwy, La Porte, TX 77571, USA |
Zip code: | 77571 |
Website: | https://locations.whataburger.com/tx/la-porte/9029-spencer-hwy.html/?utm_source=yextpages&utm_me |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Some of the best customer experience I've witnessed.
One employee, Victoria walked around the entire time I was there checking on guests. She even mentioned to me that I wasn't one of her regulars so she wasn't sure which condiments to bring me.
Regulars? As in she memorized which condiments to bring which guests? Yes.
I quickly saw that she treated her guests like individuals, complimented them, had gotten to know them, and tended to their specific needs. And when one women mentioned she was a little cold, she went and got her a jacket. No kidding. That's next level stuff.
Victoria is a true gem. A rarity who should be celebrated. And I could tell this culture exists because of leadership. Kudos to them for their efforts.
When my faith was gone in fast food customer service, this Whataburger restored it.
Awesome Texas fast food. I love it. Only thing I'd do is make it a little bit cheaper, but otherwise it's a go to for me.