Jersey Mike's Subs

We went at lunch time so it was really busy, their sandwiches are really good, I thought that they were a little pricey, but good

Jersey Mike's is a gold standard of good food in my household. Unfortunately, when my husband and I visited during lunchtime on the Monday following Christmas, the store was woefully understaffed. There were only 3 or 4 groups when I arrived, but between the backlog of online orders and the clear short-staffing, the employees were struggling to keep up and there were at least 10 people behind us in line when we finally left 20 minutes later, not to mention a roll of online order receipts. Having worked in retail and food business in the past, I recognized this as poor planning on the part of upper management possibly not considering the observed holiday. These employees deserve full staffing to keep up with the lunch rush of in-person groups *and* the online orders which just seemed to keep coming one on top of the other. To the counter workers, y'all were great under pressure, and I hope your management team will look at this as a lesson to properly staff for rush times on holidays/observed holidays.

Good store. Sandwiches are made fresh to order. Cold meats are cut in store to order. The employees are kind and helpful.

The hot sandwiches that have grilled peppers are amazing. You can ask to hold onions and still have the grilled peppers. Service is prompt and the store is fairly clean.

I placed a mobile order easy process. Allowing me to customize both sandwiches with ease . Upon completing my order using the mobile app I arrived at the restaurant to pick up my order the staff made it simple. The staff was remarkable. Kudos. Thank you for following COVID-19 guidelines. You rock.