Category: | Bakery, Restaurant, |
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Address: | 25619 I-45, Spring, TX 77380, USA |
Zip code: | 77380 |
Website: | https://www.ihop.com/en/restaurants-spring-tx/25619-i-h-45-1437/?utm_source=Google&utm_medium=Ma |
Opening hours (Edit) | |
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Monday: | Open 24 hours |
Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I've delivered food from here several times. On multiple occasions there was no one manning the host desk, which I know there doesn't need to be someone 24/7. Several wait staff walked by and I let them know I was here for a pick up. They told me someone else handles that, understandable as they are wait staff not host. Manager and more wait staff stood in the back right corner and made eye contact with me for quite some time but kept talking amongst themselves. I finally walked over and asked about the food. A gentleman followed me over to the host desk tablet and told me the order had not been entered. I've been here while multiple delivery people were here and their orders had not been entered either. I don't think the ordered would have been entered for quite some time had I not asked. This causes a significant delay for the customer who ordered the delivery. I have been a dine-in customer here as well, the wait staff has good customer service and is very clean.
The food was ok and coffee was hot,but the service was terrible. Our waitress was rude about everything and trying to rush my family and I out of there. I still like IHOP however I will not be going back to this one.
We were seated quickly. Our server was friendly and helpful, and the food came out faster than expected. Food was good, everyone enjoyed what they had.
No wait at the time. If I have ever been there and there was a wait it was always short and the staff was always courteous. The food is delicious, came out hot and on time. I love their coffee and pancakes! I also left clean restrooms. The restrooms were very clean!
AMAZING service! Server Emily is excellent, gave my son a free short stack because his sister (birthday girl) got a birthday stack and sung to. Manager Sandra is the best! She comped my daughter's meal and showed so much special attention. THANK YOU ????