Pepperoni's Birnham Woods

Excellent pizza but what sold me was the service. I made the mistake of showing up at the wrong location after ordering from another location. Showed up for carryout ten minutes before they were closing like a complete jabroni and realized my error. They offered to make my order on the spot. The manager from the right location ended up calling me and actually ended up meeting me halfway with my food. I wouldn't even have been mad if they hadn't done that but they did and I appreciate it.

Long story short. They went above and beyond for me and the pizza was superb as well. 10 out of 10.

This review has zero to do with the pizza which is wonderful. The 3 stars ar for the over an hour it took to get our pizza, wings and mozzarella sticks. 35 minutes past the time they said it would be ready. They kept making excuses as my husband sat in there for over half an hour. I was excited to get a Pepperoni’s near us. Their pizza is top notch. But the wait is NOT worth it, and the staff was not helpful. But seriously the best pizza wings and mozzarella sticks.

Have you tried Pepperoni’s Pizza yet? If not, What are you waiting for??!! If you like thin crust pizza, this is the place! If you like hand tossed pizza, this is the place!! They have a crust to please everyone. Did I mention the wings?? Yup!! This is the place, tender and out of this world tasty!! Salads? Absolutely, this is the place!! Perfect Greek salad with every ingredient that should be in a Greek salad!! Pepperoni’s has met every one of our expectations!! Try it!! You will not only like it, you will LOVE IT!! Great service too!!

Our new favorite pizza! The pizza and hot wings are awesome. The cheese sticks are a must. Finally a place that gives you more than enough sauce for dipping. The customer service is top notch. We had a wonderful experience and will return many times in the future.

EDIT: The manager reached out to me and offered to make it right and they did! The pizza i received was hot and fresh. Crust was perfectly crisp and the overall taste was excellent. He even threw in a homemade cookie for my young daughter. Customer service like this will keep me coming back time after time. They will definitely be my first choice when I want pizza to bring home. I do not regret giving them a second chance.

Pizza was subpar at best. I received 2 extremely greasy slices of pizza. There was so much grease that the crust was completely soggy. The layer of cheese and pepperoni just slid off the crust. Gave 3 stars because the staff was friendly.