Papa John's Pizza

Ordered my food online changed the standard pizza dipping sauce to ranch and paid for an extra one. Punched in my card info and paid, then used the tracker to know when to leave work. I got there and was greeted. I told the lady that I was there to pickup an online order, and gave her my name. I guess she was new, because she had to go back and get someone else to look it up. Not a big deal really, but I was in a hurry. She gave me my box and said have a good day. I had ordered a 20oz soda also, so I reached in the cooler to get it. She asked if she could help me, and I said no just getting the soda that I ordered; to which she replied "Oh yeah, you had a drink too, ok". I grabbed my drink and left. I should've checked before I left, but when I got to work, I had no ranch and one pizza sauce... This is not a bad place, but they do make mistakes, so check your food before you leave.

Update: Tried giving them another shot today, and I am pleased to say everything went well. Food was right, it was ready when I got there. Kudos to the team here.

I like the Ultimate Hawaiian with pan crust. The service has been good and it's easy to order online. We order carryout. It's been a long time since we had it delivered and I don't remember that experience.