Jack in the Box

Love them tacos 20 tacos and 5 waters. Feed a family of 5. I ve don't it lol

As good any other JB. Good food but slow service

I'm not sure where the manager was but he/she wasn't there. I can say that they sure needed some help. It was around 7pm to 7:30pm or so and I went in with my daughter for a quick bite. There was a young fella working the front and he was working very hard. He was taking orders, working the front, working the inside, working the drive-through and running out with food orders to folks who were outside in the parking lot. That kid needs a raise and a promotion. However.....amongst all the chaos,... the orders were starting to get behind and folks were waiting 20 minutes in the drive-through. A few came in angry, saying that their food was cold. Their chicken mcnuggets were not hot anymore, there were incomplete orders, and my egg roll was cooked so long that 1/3 of it was burnt black to the core like a charcoal. I showed it to the kid and he was very apologetic and offered a fresh one but I turned it down. It is not any fault of the employees. I find the manager at fault. He/she needs to train the employees to work as a team and use a system. They could have used an additional worker. One of the workers could have assisted more. She kept disappearing and the employees were asking where she was and why she wasn't there. Well.... that was my experience. It just seems like something was missing. But tomorrow is another day. It could be a much better experience.