Category: | Restaurant, |
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Address: | 2901 Alta Mere Dr Ste 600, Fort Worth, TX 76116, USA |
Zip code: | 76116 |
Website: | https://locations.papajohns.com/united-states/tx/76116/ft-worth/2901-alta-mere?utm_source=gmb&ut |
Opening hours (Edit) | |
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Monday: | 9:30 AM – 11:00 PM |
Tuesday: | 9:30 AM – 11:00 PM |
Wednesday: | 9:30 AM – 11:00 PM |
Thursday: | 9:30 AM – 11:00 PM |
Friday: | 9:30 AM – 1:00 AM |
Saturday: | 9:30 AM – 1:00 AM |
Sunday: | 9:30 AM – 11:00 PM |
I walked in to order a pizza but slipped on a discarded piece of salami. I got up quickly and went into the restroom to clean myself up but saw a worker juuling and she didn’t even wash her hands after. I would’ve given this place 1 star for the discarded salami, but the worker let me hit her juul so I give 3 stars.
I'm not giving the 5 stars due to prolonged delivery times in excess of 2 hours.
First off, the cooks at this location are the best. This location really knows how to make a great pizza. However, if you order delivery, you can wait in excess of 90 minutes for a pizza. On multiple occasions, if not all the times I have ordered, they have failed to deliver my pizza in a reasonable amount of time. Funny thing is, I am a mystery shopper and have done several mystery shops for this location on Alta Mere. Even though mystery shopping reimburses me for photos and a short survey, it is very fustrating to have to wait 90-120 minutes for you to recirec a pizza. I have called the location the last time my pizza was late and they mailed me an apilapo postcard and said they could do better and gave me a promo code for a free pizza. Funny thing however was that after waiting for well over an hour and a half for delivery, I called the location and they said it was ready and hadn't left the store yet. They told me if I picked up the pizza I could have it for free. I told them the pizza already was free, because they took forever on my previous order to deliver, and then went to the location and picked it up myself. I always tip $6+change on every delivery, but sometimes I don't think they deserve a tip at all as late as they deliver. Rant over.
Here is my summarize review:
Best tasting Papa John's in Fort Worth
Worst Delivery times in Fort Worth
My pizza was fresh and delicious! Yumm! The brownies were awesome! Plus i get discounts for registering online. They really give rewards for being repeat customers!