Sbarro

Yummy all around! Customer service is really awesome!!

I called to order a pizza to go, it was close to 7:30 and the a guy answered me, I got out the words order to go and all of a sudden the phone was silent, It did not disconnect buy was just silent. I hung up after awhile called back and now it was busy tried for the next 10 to 15 min and still busy. Luckly I was close to the mall, I was upset because other times if it's close to their closing time they won't take an order. So I figured let me get off and walk up.. well not surprisingly they were cleaning had moved their prepared food all together... Guess what, there getting ready to leave soon, I guess. Anyway they could tell I was upset, I ordered my two pizzas, the guy walks out the back area and stairs at the girl taking my order. I smile and said I was the one that called and you did not finish my order. Under my breath I said I guess your making the pizza after all... And paid. Then proceeded to sit right in front and make sure they did my pizza well. Lol. I can't say nothing bad about their food but service is not the best. I wonder if the owners know what is going on ... 😕