WINGERS Restaurant & Alehouse

Good sticky fingers but not much of the actual chicken...more fries instead. Nice manager and server.

I placed a pick-up order and arrived at the designated pick-up time, only to be told my order had "just come in" and would be another 15 minutes. It took 20 in total before I had my food, which I would have been understanding about. However, I arrived home and opened it up to find my order was incorrect, and the sandwich I ordered had been replaced by the basic chicken sandwich, which was also cheaper than the item I ordered (though I was still charged for the more expensive item). By this point, the restaurant was closing for the day, so I sent feedback via the contact form on their website. Over a month has passed and I never heard back. The food was still good, but being on the more expensive end, I'd expect better and more accurate service than what I received.

Edit 9/9/2020: I was contacted by management promptly after posting this review and sent some comp cards to try again. My experience this time around was better. Standard stuff, nothing to rave about but the food was good, and the service was what one would expect. I'm correcting my review accordingly, but I have to leave off the one star at least due to the past experience and the fact that I wasn't contacted until I wrote this review.

Food was great, didn't see our server much after we got our food so water got refilled at the end of the meal when I was out. Empty restaurant when we were there but the staff and Managment (it looked like) decided to sit at a table near us and have a staff meeting at 1 table instead of doing it away from us.. we could hear the whole thing.. issues staff was having, how they can fix it, etc.
Other than that.. server was very nice, food was good, table had a bunch of crumbs on it and the lady that sat us just put the menu's over it instead of cleaning it up, the rest of the restaurant looked very nice and updated.