Jimmy John's

Store was clean and staff was friendly. I usually get it delivered and the delivery drivers are always very nice. I have no complaints about this store!

Normally I am happy with Jimmy Johns but today I submitted an online pick up order for 7pm pickup. I purchased 21 subs for my crew for dinner as a thank you for their dedication and work. I submitted the order with 2 hrs before my requested pick up time. At 7:10 I called the store to check on my order because the online tracker was still showing that my order wasn't ready yet. I was informed that it would be another 10-15 minutes so I waited. 40 minutes after my requested pick up time, my order was ready. For each of the subs I ordered I put the name of the person who wanted it so that they could just be handed out. Instead what I got was numbers and some kind of writing on a select few. I figured that the ones that wanted something special added or removed from their sandwich were identified like that but that isn't the case either. It would have been really nice if the writing was clear too. See photos.