Burger King

Food was on par, nothing bad. Customer service however top notch at this location. Attentive, with genuine concern if you have a problem, with real solutions. Not just offering free food and brushing you off. Excellent to see

Usually I would give BK 3 stars, because it is just okay. This one I am rating at 4 stars because every time I have been there I have gotten something fresh, whether that is the fries, the burgers, or the chicken. Most often I have gotten the chicken, so that has been what has been fresh more times.

Other than that it is fast food. So it won't disappoint as long as your expectations are appropriate for a fast food place.

Date of Visit: 3/30/2019

OVERVIEW - 4.25
Came here for a quick bite to bring home to the family after a Saturday of out shopping.

LOCATION - 5
Located on the busy State Street not too far from University Parkway is an ideal location, especially considering that there is no McDonalds in sight which has to be great for them.

PRICE - 5
It's a fast food restaurant that has rather competitive prices, so the prices are reasonable, not Taco Bell cheap but cheap enough.

PRODUCT/SERVICE - 3
This was one category I wasn't impressed with. I bought the Big King XL, which is kind of like a knock-off of the Big Mac, but tons better. I was disappointed with the salad they used. It looked like it was a touch on the soggy side, with a bit browning on the edge of some of the salad.

POINTERS/PERKS - N/A
The Burger King app is a bit of a perk as sometimes you can get in on promotional offers. Sometimes mailers go out with reasonable coupons as well. Other than that, I can't really think of anything.

EMPLOYEES - 4
The employees were another factor that could have been better. I saw a customer come in (as I waited on my own food), waiting to be served. It was a few minutes, I bet it was two to three minutes before any of the employees bothered to even help her on the register, when she was clearly waiting to be served.

Date of Visit: 2/10/2020
Maximum Occupancy: 96

OVERVIEW -
This Burger King is typically my go to when I have down time and I'm in need of a burger.

LOCATION - 4
This Burger King has a pretty decent location along the busy State Street, easy to access if you're going northbound, but if you're going southbound it can become complicated depending on traffic.

PRICE - 4
Most the burgers and other accessories are rather reasonably priced. There are a few sandwiches that feel a bit over-priced, but overall, if you stick with the cheap, you get what you pay for.

PRODUCT/SERVICE - 5
Burger King is probably my number two go to of fast food burger joints. Their burgers taste good with that artificial flame broiled taste.

POINTERS/PERKS - N/A
They have Surge here with their Coca-Cola Freestyle machine! It is amazing! Also I would recommend downloading their app for better deals, and sometimes if you're fortunate enough you may receive coupons in the standard mail.

EMPLOYEES - 5
Overall, every time I have come in the employees have been standard, nothing over-the-top, and minimal for conversation, no awkward small talk.

Ask for fresh food and actually got fresh food can I be a fresh original chicken sandwich and onion rings to go with it clean inside and out