Susan Hemmert on Google
(October 4, 2023, 5:59 pm)
Our order was wrong last week. We contacted the store, and they were so sweet and cool about it. They offered us our entire order again for free when we come back. Just went there today, and they gave me no trouble and completely replaced our order, no questions asked. This is a perfect example of how even a negative experience can turn into a positive one. Everyone makes mistakes. The customer service we received was amazing, and the food was hot and fresh. This is our favorite KFC location in Northern Utah. Well done, guys!