Wawa

I give this location 3 stars only because of mixed experiences but for the most part the staff that I’ve encountered has been either condescending in assistance or quite dismissive in assistance. I usually do not like to name call but in this case I will give credit where credit is due and call out those who could use a few opportunities in improvement:

5/5 stars to the 2 employees on 7/3 who stood out and exceeded my expectations. Thank you to Melissa who was working (cleaning) diligently and still took time to notice me and thus invitingly greet me. Did she cheese super hard? No, in fact she didn’t smile at all but her eyes told me she read my face expression and she wanted to help and make it better and so she did. I state that to say that as a CSR, I understand that you all too are human and sometimes a smile of hard to force but we can still be serious and assist someone without making them feel bothersome while trying to get our jobs done. Thank you for taking the initiative to stop what you were doing to make my coffee, Melissa.

I did not see his name but a huge thank you to the tall cashier with the whacky sense of humor. I was on an important call at the time & was unable to acknowledge it but in hindsight it goes a very long way and I’d like you to keep being you, no matter who walks in and dismisses your comical kindness. You both are loved because of your mere human and especially your efforts.

To the remaining front line kitchen staff dragging their feet this morning: GET OVER IT OR GET OUT OF THE WAY! You have a job. Sit down and humble yourself and take pride in the work you do ESPECIALLY when working the morning shift because whether you want to accept it or not, you have a hand in setting off the course of hundreds of people’s day. I can name a few people who would love to have your job if you don’t care to take it seriously, myself included.

To Ashlee: please consider fixing your face and tone when speaking with guests. “What about it?” is not the proper way to ask a paying customer about their inquiry. People will forget what you say and what you do but they will rarely forget how you make them feel. Making me feel like a burden for asking you to do your job is certainly not a habit you want to develop if you’d like to keep it. You’re far too pretty to settle for a resting b*tch face. You love, are ESPECIALLY loved.

To management: please, consider the seriousness of this review. I come here often and I am always watching. God bless.

There #1 They have the best coffee ... There service is great There store Cleaness is Excellent!!!

I went to forest hill Wawa at midnight, the coffee was too watery. I decided to drive here at Midlothian tpk location i told manager here my experience over there, he told can't charge me for the cup of coffee becouse the other store inconvenience.
They take care of me right away we excellent service. Thank you Wawa mid tpk