| Category: | Meal takeaway, Restaurant, |
|---|---|
| Address: | 4500 Commonwealth Centre Parkway Commonwealth Shopping Centre, Midlothian, VA 23112, USA |
| Zip code: | 23112 |
| Website: | https://www.jerseymikes.com/6013 |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:00 AM – 9:00 PM |
| Tuesday: | 10:00 AM – 9:00 PM |
| Wednesday: | 10:00 AM – 9:00 PM |
| Thursday: | 10:00 AM – 9:00 PM |
| Friday: | 10:00 AM – 9:00 PM |
| Saturday: | 10:00 AM – 9:00 PM |
| Sunday: | 10:00 AM – 9:00 PM |
Fast , Friendly with great customer service. The Manager Kevin P not only backs up his staff he is very warm and friendly. Andy and Christina kept my order going despite how busy it was. This was the first time in this location and I will be back!!
I visited this location on 7/9 around 7pm and witnessed something very... uhh, interesting. A customer was having a bit of a fit over wanting extra bacon but not wanting to pay for extra bacon, or something like that. She got quite the condescending attitude with the employees, and stormed off, still complaining, talking about how she was going to call corporate (because they wouldn't give her free food? Idk). The employees who were helping her, Max (at the register) and Jeremiah (making sandwiches) not only treated her kindly and with respect while she was berating them for doing their job, but they greeted the next customer (me) with a smile and great customer service. It's hard to keep your composure when a customer gets like that, and in my opinion, to not let it leech over into a bad experience for the next customer is top quality service. Max and Jeremiah kept a smile the entire time and I think that kind of composure and service should be recognized! Thanks, guys!
Systems were down. The whole staff kept smiles on their faces. Engaged the customers. Very strong customer service. Manager handled it very well.
Best Jersey Mike's in the area. Great management, super friendly staff.
Not too bad. The place is a tad dirty and the tea urns need to be washed...and not reuse the tea from the previous day to sell. Taste before you fill up your cup.