BGR

As a food court option, it's a lot better than the places sharing the court. That said, having to eat the food in that setting really reduces the enjoyment that should come from a really solid burger and shake.

associate Shakur D was very polite. Very respectful, had me crackin up. Good customer service is so hard to find.

This place was great. I enjoyed the food thoroughly. For mall food it does not lack in quality, flavor, or temperature. Though it is on the pricier side of things and you do have to wait a bit, its totally worth it.

I want to give this place a better rating because I love their food....but I just can’t. First visit a few weeks ago, I ordered a Wellington and received none of the topping on it. A $10 burger completely bare....AFTER I waited 25 mins for it. The manager was super apologetic but I’m just a girl who loves her food to be devoured within two seconds upon receiving.

Last night I ordered for myself and my kids. It didn’t take as long (10-15 mins) but they literally gave toasted the buns on my daughters grilled cheese and then slapped some cold cheese on it. Even at 5 years old....she says “mom....isn’t the cheese supposed to be melted?” You would think. So I take it back up there, only to have a disgusted look from the cashier...and I say thanks. Have a good night. Of course upon sitting down I realize I never got our ice cream..I walk up and find the cashier in the back complaining that I asked for my grilled cheese sandwich cooked! Come on girl....you’re not gonna last long in customer service with that attitude!

Anyway, I guess I’ll find a new place to enjoy my burgers. Two strikes and you’re out, BGR.

Great burgers and staff. They’re very friendly and patient, specially since it was my first time here. You definitely get your money’s worth here!