| Category: | Cafe, Bakery, Meal takeaway, Restaurant, |
|---|---|
| Address: | 810 England St, Ashland, VA 23005, USA |
| Zip code: | 23005 |
| Website: | https://locations.panerabread.com/va/ashland/810-england-st.html?utm_medium=display-ad&utm_sourc |
| Opening hours (Edit) | |
|---|---|
| Monday: | 6:00 AM – 9:30 PM |
| Tuesday: | 6:00 AM – 9:30 PM |
| Wednesday: | 6:00 AM – 9:30 PM |
| Thursday: | 6:00 AM – 9:30 PM |
| Friday: | 6:00 AM – 9:30 PM |
| Saturday: | 6:00 AM – 9:30 PM |
| Sunday: | 6:00 AM – 9:00 PM |
I'm writing a post about this location because I wanted to highlight what I thought to be good customer service by the food prep personnel. I ordered food here for me and my family from the self order kiosk,and when I ordered there wasn't a receipt. 10 minutes later, no food. 15 minutes later... Still no food. Almost 20 minutes later I walk to the counter and find out that my order was skipped!
Thankfully, there was a gentleman there who not only found my order but made it promptly and apologized.
We all make mistakes sometimes, but what stood out to me was the prompt customer service I got when there was a problem. Thanks for making my experience wonderful in the midst of a busy dinner service
Went with the pulled chicken breakfast wrap pee suggestion from the cashier. Very good! But then I decided to try thier vanilla cold brew. It was pretty bad, didn’t taste the vanilla at all. The cashier was nice enough to make me a new one but that one was worse ???? oh well ????????♀️
Great place, great people, good food and fast. I had an issue with a gift card while I was there. The manager, Jonathan took care of it without any attitude or issues. Great guy! ????