Category: | Restaurant, |
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Address: | 4930 W Broad St, Richmond, VA 23230, USA |
Zip code: | 23230 |
Website: | https://locations.chipotle.com/va/richmond/4930-w-broad-st?utm_source=google&utm_medium=yext&utm |
Opening hours (Edit) | |
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Monday: | 10:45 AM – 10:00 PM |
Tuesday: | 10:45 AM – 10:00 PM |
Wednesday: | 10:45 AM – 10:00 PM |
Thursday: | 10:45 AM – 10:00 PM |
Friday: | 10:45 AM – 10:00 PM |
Saturday: | 10:45 AM – 10:00 PM |
Sunday: | 10:45 AM – 10:00 PM |
I asked the young man on the frontline making my burrito to add more onions and peppers since I was getting a veggie burrito. His coworker from the back sternly chastised the young man in front of everyone about portions. I was very put off by his attitude. I feel he should have done that in private later during the shift or pulled the young man to the side. Very unprofessional. If a customer is not getting a costly protein on their burrito then they should be able to compensate with more veggies. I usually like this location but that young man from the backline who has obviously been employed longer than the man he was attempting to correct needs way more customer service training than his coworker who clearly understands good customer service.
Tried something different. It was good but my son really loved it. He would love to go again.
Greatest chipotle I've ever been to. Hard working employees and a wonderful manager. The food is delicious and service is quick