Chipotle Mexican Grill

Right down the street from school. Always a reliable place to grab consistent food. It helps that they're fast with service too.

In comparison to a 6-12 months ago.. This location has done a complete 180.
With a new turnover in staff and on the job training. The difference is night and day including the amount of customers during operating hours (says a great deal). I'm not sure if it had to do with certain people that disliked the job they had back then.. or a combination of the negative atmosphere that contributed to the decline in service and food. Anyways, Customer service is a positive experience. Along with correct portion sizes, and fresh ingredients.

I will point out the negative experiences in which I encounter, however I will be just as attentive to positive experiences over a long period of time especially if I'm frequent flyer. Visible changes over the past year include: employee turnover, wait time, cleanliness, and the overall atmosphere between employee to employee, and employee to customer being fast-paced, positive and friendly within that 10 seconds of brief interaction.

Quick and easy. Got there at a good time cause the chicken was fresh. A little low on forks so we gave them a heads up

Ordered from here for the first time through doordash and the meals we got were burnt and wrong (Spicy when I ordered mild and the chicken was totally burnt). I called to talk to the manager and Alexis was very understanding and kind and professional. He issued a full refund and also gave me replacements for the meals. The food is good and the service is quick. Manager is great!

Ordered online two meals for myself by mistake, I only needed one. Kevin was understanding and refunded one of the meals. I love the atmosphere and all employees are very nice. Food is really delicious!