Ford's Fish Shack - South Riding

EXCELLENT OYSTERS, GOOD SERVICE BUT THE FOOD NO SATISFIED.
I ORDERED A FISH WITH UPGRADE VEGGIES AND I GOT A PLAIN OVERCOOKED SWORD FISH FILLET AND THREE ASPARAGUS, NO SAUCE NO BUTTER MELTED NO EVEN A PIECE OF LEMON. I DON'T KNOW WHY THE 5 STARS. RED LOBSTER DO BETTER.

I've been to Ford's twice. First time I had the fish and chips. Too greasy for my liking. Second time the crab cakes. Too seasoned for my taste, couldn't taste the crab. The drinks were good.

My wife and I have been coming to three different Ford's locations for the past 5-6 years. Their food is consistently great, and I'm always happy with their beer selection. Their daily special entree usually piques my interest, and gets me to try something a little different.

However, I felt the need to post a review after our visit today to the South Riding location. As we sat at the bar, the manager was speaking with the bartender about a new, limited release beer that was just tapped. The bartender realized we were interested, and provided us free tasters of the beer (a limited release Harpoon stout) without us even asking. How thoughtful!

When paying, we had some difficulties with gift cards we had purchased through CostCo several months ago - one card had a $0 value, when it should have been $25.

Without batting an eye, the manager, Jeff swooped in and offered us a replacement gift card.

I will happily keep coming back to the South Riding location for their food, drinks, and understanding of customer service .

5 stars is a fair grade for the service that was provided. I did not particularly enjoyed my food because have a hard time dealing with starch, but that is not their fault. So, my honest review is that the service was great. meal I had was super flavorful. The crab cake benedict. I liked it. Next time I go, I will ask for extra vegetables and less starch, and I think all will be perfect. People in there were caring. The manager was just stopping by checking on people regularly. It was refreshing. Plus the fish shop atmosphere was a unique experience for me .

We lived in the area fro several years. However, didn't really had chance to visit this place. Now it's our go to place for a restaurant. Price are reasonable and the food is just awesome. People think it's the seafood only place but there are other items on the menu that is taste so good. Like the Chicken Sandwich. All the waitresses are very polite and knowledgeable with their food. You got to try their mussel appetizer. We took the left over mussel soup and ate it with pasta and it tasted magnificent. Their fish is little too soggy for my taste but overall it's a great place to dine.