Category: | Restaurant, |
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Address: | 12386 Warwick Blvd Ste A, Newport News, VA 23606, USA |
Zip code: | 23606 |
Website: | https://locations.chipotle.com/va/newport-news/12386-warwick-blvd?utm_source=google&utm_medium=y |
Opening hours (Edit) | |
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Monday: | 10:45 AM – 10:00 PM |
Tuesday: | 10:45 AM – 10:00 PM |
Wednesday: | 10:45 AM – 10:00 PM |
Thursday: | 10:45 AM – 10:00 PM |
Friday: | 10:45 AM – 10:00 PM |
Saturday: | 10:45 AM – 10:00 PM |
Sunday: | 10:45 AM – 10:00 PM |
This chipotle is fairly new. I got in and out quickly. The food was great as usually.
Greatest service, filled to the brim- this is now my go to chipotle
This Chipotle has friendly staff and a convenient location. The lines here aren't as bad as other locations, and they move quickly.
UPDATE (Apr 2019): Despite my original frustration with the terrible burrito wrapping skills of this location (see my previous reviews below) ... my love for Chipotle & it's convenience kept me coming back. I'm happy to say the the last few months I've eaten here about once a week and the burritos have consistently been MUCH better ... it is now a rare occurrence that I get a burrito that is falling apart or has to be re-wrapped. In fact, some of the staff have become quite proficient at the technique! 5 stars for executing exactly what I would expect from a fast food burrito chain!
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UPDATE (Dec 2018): My original review below was written about 5 months ago. In frustration I took a break from this location but had a craving today and was optimistic that the burrito wrapping skills of the staff had improved over the last 5 months. Sadly, no. Worst burrito wrap job yet ... halfway through eating it I had guacamole EVERYWHERE, hands, nose, chin, cheeks, desk ... seriously, does everyone just order bowls at this location? I gave up and ended up eating my mess of a "burrito" with a knife and fork ... so disappointing. To be fair, my wrapper seemed new as she was instructed on her technique after destroying my burrito, but why does this keep happening to me? 8 out of 8 poorly wrapped burritos purchased from this location over a span of 6+ months!
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First, let's recognize that this place just opened a short while ago and the staff is probably still in the process of being trained and getting used to the Chipotle way of doing things ... at least that's what I hope.
I prefer Chipotle's flavors to Moe's (down the block) ... so I was very excited when this location opened ... but as is often the case with fast-food burritos ... it can be quite frustrating to receive a poorly wrapped burrito ... the foil only does so much to contain the spillage. I've been here about 5 times so far, and EVERY TIME my tortilla has been torn or over-filled to the point where it needs to be re-wrapped or more tin foil is added. This is a general frustration I have at ANY of these style eateries ... made worse by the fact that it has happened consistently at this location. I have noticed that other customers seem to favor the bowls, which do not have this issue. Definitely can't complain about the hefty size of my burrito ... perhaps they are overcompensating for the complaints about "small portions" mentioned in other reviews ... but I do hope the employees' skills improve over the first few months ... so far this issue hasn't been enough to keep me from going back! Staff is friendly, service is fast, and facilities are clean!